LEGAL REFERENCE

How we protect your account and payment information

Your account security and payment privacy are central to how we operate pak88. We've built our data practices around Pakistan's payment rails — JazzCash, Easypaisa, SadaPay and Raast...

Account encryptionPayment verificationData access controls
pak88 How we protect your account and payment information

What information we collect and why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact us about your privacy

Questions about how we handle your data or account privacy. Our support team responds during Pakistan business hours and can walk you...

Email support Send privacy questions to our dedicated inbox. We...
In-app messaging Open pak88 on your phone or desktop. Navigate...
Account settings Log in and visit Privacy Controls under your...
WHY WE'RE CREDIBLE

Our approach to data integrity

pak88 operates within Pakistan's digital commerce framework and aligns our data practices with local payment processor standards. We encrypt all sensitive information, conduct regular security audits and keep separate backups of payment...

Encryption standard

All account logins and payment submissions use 256-bit SSL encryption. Your credentials are hashed and stored separately from transaction records.

Payment processor alignment

We follow the security requirements set by JazzCash, Easypaisa, SadaPay and Raast. Each processor verifies our data handling before we process your transactions.

Regular audits

Our infrastructure undergoes quarterly security reviews. We log all access to user data and flag unusual account activity for verification before payouts clear.

Data segregation

Personal account information lives on isolated servers. Payment details are never shared with game studios or promotional partners without your explicit consent.

Deletion requests

Request full account deletion from your profile settings. We purge personally identifiable information within 30 days, retaining only anonymised transaction records for audit.

Transparency log

pak88 publishes an annual transparency report on data requests from authorities. We disclose government access requests only when legally compelled.

How this policy aligns with our other terms

Our privacy policy works alongside our terms of service and payment terms. Your account security commitments here reflect the same data protection you see in our account settings...

Account terms
Terms of service outline what happens if we detect suspicious activity. Privacy policy explains what data triggers that detection and how long we keep it.
Payment terms
Payment page terms cover deposit and withdrawal steps. Privacy policy details which banks and processors see your information at each stage.
Withdrawal terms
Withdrawal terms describe verification steps. Privacy policy explains why we need your banking details and how we use them to confirm you own the account.
Cookie notice
Separate cookie disclosure covers tracking pixels and session data. Privacy policy covers how we use that data to personalise your lobby and prevent fraud.
Support guidelines
Support channel terms outline response times and escalation paths. Privacy policy ensures support staff access only what they need to resolve your issue.
App permissions
Mobile app asks for location, contacts and notification permissions. Privacy policy clarifies that pak88 uses location only for regional compliance, never for targeting.
Account deletion
Account settings let you request closure. Privacy policy specifies retention periods, which data survives deletion for audit, and how to retrieve your account history.

What shapes our privacy approach

pak88's privacy framework rests on three pillars: the payment methods your use, the devices you access from, and the regions where we operate. Each shapes how...

Live table cameras

Our live casino streams are recorded for quality assurance and dispute resolution. We retain 90-day video backups encrypted on secure servers. Your face appears only in your own stream view, never in public replays.

Device tracking

We log device IDs, IP addresses and browser types to prevent account takeover. This data helps us spot login attempts from new locations and blocks them until you verify via SMS through JazzCash or Easypaisa.

Withdrawal verification

Before your withdrawal clears, we cross-check your account details against the bank account you registered. SadaPay and Raast transfers complete within 2 hours; we keep verification records for six months.

Affiliate data

If you referred a friend through pak88's referral link, we track that relationship to credit your account. Referral data is stored separately and never sold to marketing partners.

Chat transcripts

Support chats with our team are logged for training and dispute handling. You can download your entire chat history from Account Settings; we delete chat records three years after account closure.

Regional compliance

pak88 operates in regions where local law permits online gaming. We store your account in data centres within or approved by those regions. Cross-border transfers of your data require your consent.

Your privacy questions, answered

We retain your account information for seven years if you've made a withdrawal, or three years if you've only deposited. This supports regulatory compliance and fraud investigation. After the retention window, we anonymise remaining data so it cannot identify you.

Yes. Log in, open Account Settings, and select Download My Data. We compile your registration details, deposit and withdrawal history, game session logs and support tickets into a single file within 48 hours. The file is encrypted and sent to your registered email.

No. Game studios see only that you played their games and for how long. They never see your banking details, phone number or deposit method. JazzCash, Easypaisa, SadaPay and Raast handle payment processing independently of game data.

pak88 does not store your JazzCash or Easypaisa password. Each deposit goes through the payment processor's secure gateway. If your phone is stolen, activate account lock in your pak88 profile settings to block withdrawals and deposits until you verify via support.

Yes. Visit Account Settings, select Close Account, and choose permanent deletion. Your personally identifiable data is purged within 30 days. Records needed for financial audit and fraud prevention are anonymised and retained for seven years as per regulation.

We request location permissions on mobile to confirm you're in a region where pak88 operates. We do not sell location data to advertisers or use it to personalise promotional messages. You can disable location access in your phone settings without affecting gameplay.

Your SadaPay or Raast withdrawal is encrypted end-to-end between pak88 and the processor's gateway. The processor then verifies your bank account details before transferring funds. We keep withdrawal records encrypted for six years; you can verify each transaction in your account history.